Project-based IT services
The projects that move your business forward.
New office buildout? Cloud migration? WiFi that actually reaches every corner of the warehouse? Signal handles the complex IT projects our CompleteCare clients — and non-clients alike — need done right the first time.
Two sides of the same team.
Most of what Signal does falls into two buckets: ongoing support (that's CompleteCare — the day-to-day help desk, monitoring, security, and strategic guidance) and projects (the one-time, scoped initiatives that move your business to a new state).
Professional Services is the projects team. Need a new office wired for 40 people before move-in day? Migrating from on-prem servers to Azure? Rolling out mesh WiFi across a multi-building campus? Installing a new firewall and rearchitecting your network segmentation? This is us.
You don't need to be a CompleteCare client to hire us for a project — though many projects turn into ongoing relationships once we've shown our work.
Projects done right have a beginning, middle, and end. Scope is clear. Timeline is held. The punch list actually gets closed.
The projects we handle most often.
Every project is custom-scoped, but these are the categories where we've built deep repeatable expertise over 15+ years of Rhode Island project work.
WiFi Design & Deployment
Most requestedFrom site survey to final throughput testing. We design enterprise-grade wireless networks that actually perform — no dead zones, no kicking users off the VoIP calls.
- Predictive and active site surveys
- Ubiquiti, Ruckus, Meraki, Aruba deployments
- VLAN and guest network segmentation
- Post-install throughput verification
Network Installs & Upgrades
Core capabilitySwitch refreshes, firewall replacements, structured cabling, VLAN redesigns, network segmentation. The plumbing that makes everything else work.
- Next-gen firewall deployment (Fortinet, SonicWall)
- Managed switch rollouts and stacking
- Low-voltage cabling coordination
- Network documentation & diagramming
Cloud Migrations
StrategicFrom aging on-prem servers to Microsoft 365, Azure, or Google Workspace. We plan, execute, and support the cutover — with a real fallback plan if something goes sideways.
- M365 / Google Workspace migrations
- Azure / AWS infrastructure moves
- File server → SharePoint / OneDrive / Egnyte
- Legacy app modernization planning
Office Buildouts & Moves
Time-criticalOpening a new location, moving offices, or expanding? We coordinate the full IT side of the project — cabling, network, phones, workstation deployment, everything — so you walk in on day one and everything just works.
- Pre-move IT planning & vendor coordination
- New location cabling & network buildout
- VoIP and carrier circuit installs
- Day-one workstation deployment
Hardware Refresh Projects
ScheduledCoordinated rollouts of new workstations, laptops, servers, or peripherals. Image prep, data migration, disposal of old equipment, and user training — handled as a single project.
- Staged rollouts to minimize disruption
- Standardized imaging & software stacks
- User data migration & verification
- Certified e-waste disposal
Compliance & Security Projects
RegulatedPreparing for a SOC 2 audit? Meeting new cyber insurance requirements? Implementing NIST, CMMC, or HIPAA controls? We scope and execute the project, then hand off ongoing compliance to CompleteCare.
- Gap assessments against NIST / CMMC / CIS
- Security control implementation
- Policy & documentation development
- Audit support & evidence collection
Every project runs through the same five-step process.
Clear scope. Fixed price. Held timelines. We'd rather say "no" to a project we can't deliver on than say "yes" and miss.
Scoping Call
60-minute discovery. What's the actual goal, what are the constraints, what does success look like?
Site Survey
On-site walkthrough to verify assumptions, measure, photograph, and catch surprises early.
Fixed Proposal
Written scope, bill of materials, timeline, and fixed price. No "plus-up" surprises mid-project.
Execute
Dedicated project lead, weekly status updates, and clean coordination with your other vendors.
Punch & Handoff
Verification testing, documentation, training, and a clean handoff — to CompleteCare or to you.
Where projects end, ongoing support begins.
Most of our project work hands off cleanly into CompleteCare for ongoing monitoring, support, and security. A new WiFi network installed by us gets monitored by us. A newly-migrated M365 tenant gets its MFA, backup, and threat protection managed by us.
If you already have an in-house IT team or different managed provider, that's fine too — we document everything we build so your team can maintain it confidently. But a lot of clients tell us the real reason they hired us for a project is because they wanted to evaluate us before moving their managed services over.
- Seamless handoff to CompleteCare monitoring and support
- Full documentation — network diagrams, configs, credentials, passwords
- No lock-in — project work doesn't require an ongoing services commitment
- Warranty on our work — if something we installed breaks, we fix it
- Try-before-you-buy — many CompleteCare clients started with a single project